How do I cancel my subscription?
You can manage and cancel your subscription from My Account or the Orders page. If you are unable to cancel it there, contact our support team and we will help.
Support
How can we help?
Questions about your subscription, an order, or using Bimg AI? Send us an email and our support team will take care of it.
Common questions
A quick answer may be all you need.
Browse answers to our most frequently asked support questions.
How do I request a refund?
If your purchase is eligible under our Refund Policy, contact our support team to request a refund. Include your account email and order details so we can review your request quickly.
What should I do if I have a payment issue?
Contact our support team as soon as possible for any payment-related issue. Opening a dispute directly can add extra processing steps and may delay the time it takes to receive your refund.
Still need a hand?
Tell us what happened and include any useful details. We will handle your email within one day.